KILN DRIED LOGS UK NEW LOYALTY POINTS SCHEME
How can I use and gain loyalty points?
You will earn your points at each purchase and then be able to spend your loyalty points by default. The amount earned will be kept on file and when you make a new purchase the current value will be available for you to spend. Alternatively you could save and spend at a later date.
How much is a loyalty point worth?
For every £1.00 spent on your shop, a customer will get 1 loyalty point.
Points are awarded on completion of an order. Should the order be cancelled the points will be removed.
How many points should a customer have before they can redeem them?
Customers need at least 1 point before they can use them against an order.
How long should the points remain valid for? Three years
At what point during the order are the loyalty points to be awarded to the customer?
The points will be updated once the order is completed.
When will loyalty points to be removed from the customer?
If a customer has received points on an order and then cancelled the loyalty points will be removed.